Pricing

All prices on the Dynamic Engineering Australia website are in Australian dollars ($A).  All prices are excluding Goods and Services Tax (ex GST) unless otherwise specified.

Payments

Payment can be made on this website by Visa or MasterCard. Payment will be debited and cleared from your account upon dispatch of your order. We take reasonable care to make the Dynamic Engineering Australia website secure.

Secure Payments

To help ensure your purchasing experience is safe, simple and secure, all payments on our website are processed through NAB via the e-WAY gateway and with the latest, industry standard 128-bit Secure Socket Layer (SSL) encryption technology.

If you (the buyer) fail to make payments in accordance with the these terms and conditions, Dynamic Engineering Australia may at its option, defer shipment or deliveries.

Title in the goods passes to you upon receipt of payment in full for the relevant goods.

Orders

If you place consecutive or separate orders, we may not be able to consolidate your orders. A separate delivery fee, if applicable, may apply to each order.

Dynamic Engineering Australia reserves the right to accept or reject your order for any reason at any time. If Dynamic Engineering Australia rejects your order you will receive a refund of any money paid.

Dynamic Engineering Australia reserves the right not to honour any incorrect offers represented on the website made by genuine human or system error. In this case, any monies paid by you in response to an incorrect offer will be refunded.

When you place an order on the website, Dynamic Engineering Australia will charge you, and you agree to pay, the price specified and any applicable delivery fee. You also agree at that time to be bound by these terms and conditions.

Allocation of Risk and Passing of Property

Risk in the goods shall pass to you (the buyer) upon shipment of the goods by Dynamic Engineering Australia to your specified shipping address.

Dynamic Engineering Australia is not responsible for the goods or for any loss, damage or delay occurring after shipment to you.

If you wish to insure your purchased items please make arrangements with the insurer of your choice.

You (the buyer) will be responsible for co-ordination of crane or folk lift if required on arrival at the your shipping address. 

Shipping

Goods purchased on this site can only be shipped to the Australian mainland and Tasmania.  Contact us for social orders or shipping to other locations.

Shipping rates are dependent on the size, weight and quantity of items ordered and are displayed during the ordering process.

In Stock Items

  • In stock items will be shipped within one (1) business day of orders being received and payment confirmed.  

Out of Stock Items

  • Only limited stocks of some bulky items are held and shipping may take between eight (8) and twelve (12) weeks from date of order.
  • Dynamic Engineering Australia will contact you within one (1) business day of your order if any items are not in stock to discuss your options.
  • Any order that cannot be fulfilled on its receipt will automatically be back ordered and processed when stock becomes available unless specifically requested by you, in which case a full refund will be provided.
  • Deliveries at any time are subject to availability of stock.
  • Dynamic Engineering Australia will not be liable for any charges due to product unavailability. 

Unless otherwise specified, items are surface shipped and generally take between one (1) and seven (7) business days to be delivered.

You (the buyer) acknowledge that all delivery dates are estimates only and are not guaranteed.  Whilst Dynamic Engineering Australia will use its best endeavours to make the goods available as promptly and practicable, Dynamic Engineering Australia shall not be responsible for any loss or damage resulting from delay or failure in the performance of its obligations.

If you (the buyer) are unable or fail to accept delivery of the Goods, Dynamic Engineering Australia may deliver it to a place of storage nominated by you and, failing such nomination, to a place determined by Dynamic Engineering Australia. Such action shall be deemed to be "Delivery to the Customer".   You (the buyer) shall be liable for all costs, charges and expenses incurred by Dynamic Engineering Australia on account of storage, detention, double cartage/delivery or similar causes.

Limitations of Warranties

Dynamic Engineering Australia warrants for a period of twelve (12) months from the date of delivery that all goods are free from defects in material and workmanship under normal use and service, PROVIDED, this warranty shall not apply to goods subjected to abuse or neglect, nor to defects resulting from improper installation, care or operation, nor to deterioration resulting from normal wear and tear, nor to damage caused by modifications or repairs to the goods carried out by third parties without consent of Dynamic Engineering Australia, nor to defects in goods which payment in full has not been received by Dynamic Engineering Australia, nor for damage or wear caused by abrasive or corrosive materials used in the goods, nor to damage by fire, flood, erosion or deterioration over time due to exposure to foreign matter, chemicals or other similar cause.

Dynamic Engineering Australia’s liability under this warranty is limited to replacing, repairing or issuing a credit (at Dynamic Engineering Australia discretion) for any parts which are returned by you (the buyer) during such a period that:

  • Dynamic Engineering Australia is notified with-in seven (7) days following the discovery of such defects by you (the buyer) or within seven (7) days after such defects should reasonably have been discovered, whichever is less;
  • The defective unit is returned to the Dynamic Engineering Australia with transportation paid for by you (the buyer);
  • Payment has been received in full for the products; and
  • Dynamic Engineering Australia’s examination of such unit shall disclose to its satisfaction that such defects have not been caused by misuse, neglect, improper installation, repair, unauthorized modification, buyers design alteration, act of god, or accident.

Any replacement parts supplied shall be covered by warranty for the unexpired portion of the warranty period of the original goods or for a period of ninety (90) days from date of supply whichever expires last.  The cost of labour for fitting replacement parts will be at the your (the buyer) expense. 

Foundations, Auxiliary Equipment And Licences 

You (the buyer) acknowledges that the suitability of foundations and site, availability of auxiliary equipment and service facilities, installation of the equipment, unloading and assembly on site and obtaining of licenses and permits relating to the goods are the sole responsibility of you.

Returns & Refunds

Returns

Please choose carefully. Use the information provided to ensure you have chosen the correct item and read all the product details and advice before purchasing to ensure you have selected the right product.

Returns will only be accepted based on the conditions outlined in the Limitations of Warranties section.

Refunds

Your refund will be credited to the original purchaser's credit card. Please be aware that it can take up to 7 days for a refund to be processed after the item has been returned, as the goods need to be reviewed by quality control for approval and then passed onto accounts before the refund can be made.

Please also note credit card refunds may take up to 3 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately it is beyond our control. We do not refund any shipping or postal costs incurred by you. We only refund the value of the goods returned.

Security

Purchase securely and with confidence at Dynamic Engineering Australia.

We understand the importance of your personal information and have appropriate procedures in place to safeguard your personal information. We endeavour to provide a secure, safe platform from which to conduct online transactions. We use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details and delivery addresses so that other computers are unable to decipher the information, ensuring privacy and security. Always ensure you sign out when you have finished visiting our website, especially if you have accessed the website from a shared or public computer.

Privacy Policy

Dynamic Engineering Australia respects the security and privacy of all customers. If you choose to provide your personal details to us, this information is securely stored and is not passed on to any third parties and is held in accordance with Australian privacy laws. We offer you a personalised shopping experience and to do this we use cookies to collect information on your shopping behaviour. The use of cookies is also to allow you to log in to your personal account, save items in your shopping basket and proceed to check out smoothly. We also collect information from you when you subscribe to our mailing list. This is an opt-in service where you agree to receive communication from us. You will always have the opportunity to unsubscribe. If you have any further queries, please contact us at info@dynamiceng.com.au or view our full Privacy Policy.

General

All pictures and images of goods displayed are for illustrative purposes only.

Any accessory featured with the goods is for illustrative purposes only, and may be sold separately.

Dynamic Engineering Australia may collect (even if you do not register on the Website), and our third party providers of advertisements and content may collect, location and other information such as the URL or advertisement you came from and the IP address and pages you visited from the website.

These Terms shall be governed by and interpreted according to the laws of Western Australia and Dynamic Engineering and the buyer consent and submit to the jurisdiction of the Courts of Western Australia.

Notwithstanding that any provision of the Terms may prove to be illegal or unenforceable pursuant to any statute or rule of law or for any other reason that provision is deemed omitted without affecting the legality of the remaining provisions and the remaining provisions of the Terms shall continue in full force and effect.

By using the website www.dynamiceng.com.au the user accepts these terms and conditions.