FAQs - JetBlack Safety products
JJetBlack Safety
Ventilation System Experts
Thinking of purchasing a JetBlack Safety Cleaning System?
Here's some of the most Frequently Asked Questions we receive in regards to the JetBlack Safety product range:
INTERNATIONAL SALES
Do you have an agent in my country?
No, Dynamic Engineering Australia is the sole JetBlack Safety distributor for Australasia and parts of South East Asia, and we have been working with their parent company and original equipment supplier, Air Control Industries (ACI), for over 20 years. We are very familiar with the JetBlack Safety product range, and can provide advice and technical specifications for all their range.
My business is in Asia; how do you sell to and service us?
Dynamic Engineering Australia is the sole JetBlack Safety distributor for parts of South East Asia, and we have been working with their parent company and original equipment supplier, Air Control Industries (ACI), for over 20 years. We are very familiar with the JetBlack Safety product range, and can provide advice and technical specifications for all their range.
We have sold to and serviced many companies in South East Asia including:
Malaysia – KVC Industrial Supplies, Intrahaus Engineering, Emery Oleochemicals, Great Join Marketing, D.A.N Marine Trading, Grex Industrial Supply, GS Paperboard & Packaging, Bredero Shaw
Indonesia – South Pacific Viscose, PQ Silicas Indonesia, Trindo Jaya
Singapore – Asia Pacific Solutions, Teknor Apex
Ordering: once we receive an order confirmation or Purchase Order (PO) from you or your third party client, we will reserve your products in our warehouse. We will then send through a Proforma Commercial Invoice to yourself/Accounts. Once the invoice is paid, we will dispatch immediately.
Stock: we hold a good quantity of the JetBlack Safety range in stock in our Perth warehouse and we are experienced in delivering their products across Australia and around the region. The JetBlack Safety products are very easy to ship out as they are well-packaged. They are also very well made and are very durable with very little installation requirements and minimal ongoing maintenance
Payment terms: we do not require a deposit prior to dispatch because in most instances payment from our international customers is required up-front. We may consider offering a trading account, but only after an extended and good trading history has been established.
We provide our bank details on the invoice for payment. If you would like us to confirm our bank details, we are more than happy to provide a bank deposit slip and bank address details*.Delivery and timeframes: if items are in stock, orders can be dispatched immediately (after payment) and should arrive with you within 1-2 weeks to your delivery location. Our usual delivery service, when organised by us, is DAP (Delivered at Place) - which is an Incoterms (International Commercial Terms) definition. We can deliver to any nominated single destination (just advise us at time of ordering). Please note with DAP you, the buyer, will be responsible for any Duties & Taxes payable.
You can also arrange your own delivery - we will provide dimensions, weights and Customs Compliance Codes in the form of HS Codes for our products. In this instance, we are happy to place your freight company labels on the products, but we will not book or liaise with freight companies on your behalf.
In our experience, and in most instances, the products arrive in good condition because they are so well-packed and protected.Duties and taxes: if we are arranging delivery for you, we will do so as DAP (Delivery In Place). This means, you (the buyer) will be responsible for any duties and taxes payable.
Customs Compliance Codes - Harmonized System (HS) classification code:
JetBlack Safety cleaning stations and booths
HS Code 8414.59.90 - for miscellaneous mechanical fans, blowers, and ventilation equipment.JetBlack Safety filters and spare parts
HS Code 8421.39.8015 - for dust collection and air purification equipment designed for filtering
After sales support: should you require further assistance with your JetBlack Safety products once they have arrived, please contact us:
Phone: +61 8 9356 7633
Email: sales@dynamiceng.com.au
Send us a message – via the form on our website (https://www.dynamiceng.com.au/contact-us/)
Maintenance and servicing: the JetBlack Safety range is easily maintained with regular filter changes (the Owner’s Manual will provide you details about recommended filter change frequency). Dynamic Engineering Australia also stocks the full range of replacement parts for each JetBlack Safety product.
Product warranty: all JetBlack Safety products have a 12 month warranty - you can read about our warranty in our Terms and Conditions. The warranty is dependent upon the manufacturer's recommended maintenance and servicing being carried out at the time intervals specified in the Owner's Manual (supplied with each unit).
International wiring compatability: The JetBlack Safety wall mounted cleaning station is designed to be hard wired to a fused electricity supply (240/1/50). Instructions in the Owners’ Manual included with the unit explain how you will need to check that the correct wire gauge is used and the correct voltage is available before connection.
The JetBlack Safety portable cleaning station comes with an Australian plug (240/1/50). Please advise us if your location requires a local plug variation.Catalogue and technical sheets: for more information about the JetBlack Safety range and other ventilation products, please visit our Product Catalogue. Each product page contains technical information and downloadable brochures and manuals
Have confidence in Dynamic Engineering Australia: Dynamic Engineering Australia is a proudly Australia-owned company, with over 24 years of experience in delivering engineered air management and industrial ventilation systems, and a long-standing distributorship with JetBlack Safety - read more About Us. We are experienced in shipping JetBlack Safety products around our region and providing solutions to our customers.
* Please note, as a privately owned company, Dynamic Engineering Australia is not publicly listed and does not disclose our audited financial statements or finance reports to third parties, as this is not standard practice in Australia. Please note that we do not disclose this information due to our internal confidentiality policy about commercially sensitive financial information, rather than the absence of audited financial statements.
My business is in New Zealand; how do you sell to and service us?
We have sold to and serviced many companies in New Zealand. Some examples of the companies we already service in New Zealand include: Vision Plastics, Ballance Agri-Nutrients, RX Plastics, Ravensdown Fertiliser, Golden Bay Cement, Romac Engineering & Supplies, Dynex Extrusions, Cottonsoft, McKechnie Aluminium Solutions, Radcliffe Electrical.
Stock: we hold a good quantity of the JetBlack Safety range in stock in our Perth warehouse and we are experienced in delivering their products across Australia and around the region.
Delivery and timeframes: if items are in stock, orders can be dispatched immediately (upon payment) and arrive with you within 1-2 weeks. We can arrange delivery for you (we can include freight with our quote), or you can make your own pick-up arrangements.
In our experience, and in most instances, the products arrive in good condition because they are so well-packed and protected.Duties and taxes: if we are arranging delivery for you, we will do so as DAP (Delivery In Place). This means, you (the buyer) will be responsible for any duties and taxes payable.
HS codes: We can supply these, if requested.
After sales support: should you require further assistance with your JetBlack Safety products once they have arrived, please contact us:
Phone: +61 8 9356 7633
Email: sales@dynamiceng.com.au
Send us a message – via the form on our website (https://www.dynamiceng.com.au/contact-us/)
Maintenance and spare parts: the JetBlack Safety range is easily maintained with regular filter changes (the Owner’s Manual will provide you details about recommended filter change frequency).
Dynamic Engineering Australia also stocks the full range of replacement parts for each JetBlack Safety product.Product warranty: all JetBlack Safety products have a 12 month warranty. The warranty is dependent upon the manufacturer's recommended maintenance and servicing being carried out at the time intervals specified in the Owner's Manual (supplied with each unit).
Catalogue and technical sheets: For more information about the JetBlack Safety range and other ventilation products, please visit our Product Catalogue at https://products.dynamiceng.com.au/. Each product page contains technical information and downloadable brochures and manuals.
GENERAL QUESTIONS
How much does delivery cost and how long does it take?
We hold a good quantity of the JetBlack Safety range in stock in our Perth warehouse.
If items are in stock, orders can be dispatched immediately and arrive with you within 2-5 working days. We can arrange delivery for you (we can include freight with our quote), or you can make your own pick-up arrangements.
Freight charges vary depending on the destination but we can provide a reasonable quote for freight when requested.
What power requirements do the booths / stations have?
JetBlack Safety systems run on electricity only; no compressed air is needed.
Stations (wall mounted and portable) – 240/1/50
Wall mounted stations need to be hard-wired to an electricity supply by qualified personnel
Portable units are ‘plug and play’ (requires minimal setup and no specialist installation)
Booths – 240/1/50 or 415/3/50
Booths need to be hard-wired to an electricity supply by qualified personnel
Is any assembly required for the JetBlack Safety booths/stations?
Stations
Wall mounted stations need to be hard-wired to an electricity supply by qualified personnel.
A rain cover may need to be installed (if unit is exposed to the elements)
Both stations simply need the ‘OSHA’ guard attached to the main nozzle before operating (supplied)
The portable unit is ‘plug and play’ (requires minimal setup and no specialist installation)
Booths
Some assembly is required – filters installed, extractor attached, rain cover installed (if applicable). An easy-to-follow video guide to unpacking a booth is available
Installation, commissioning, and electrical installation should only be performed by trained service personnel
Are other voltages available on the stations?
The wall mounted and portable stations are sold as 240/1/50. However, if you do have a requirement for a different voltage, due to your country or because of a particular application, please ask us - we may be able to accommodate you through the manufacturer or recommended solutions.
What space requirements do the JetBlack Safety booths/stations require?
Stations
JetBlack Safety stations can be located near entry/exit points for convenience
Caution: removal of debris and contaminants by the JetBlack Safety Cleaning Station will produce airborne dust, which could present an inhalation risk to the user and other workers in close proximity. We recommend that prior to installation, consideration be given to the location of this station and implementing adequate engineering controls to minimise dust build up and regeneration.
The JetBlack Safety Cleaning Station SHOULD NOT be used with hazardous materials, as the airstream could move the hazardous materials to other areas (exposure to hazardous dust should be adequately controlled in line with the WHS standards for your industry)
Booths
The booth’s footprint is W1810mm x L1554mm (with extractor)
You will need to allow for worker movement between the booth’s one or two doors
Can we trial the products?
If you would like to try out the JetBlack Safety low pressure, high-velocity blower-driven air, we recommend you purchase a station, as the same technology is used in the booths.
In our experience, the majority of our customers who purchase their first JetBlack Safety unit are very satisfied. Many of our customers purchase more units or move up to booths depending on their requirements, and continue to advocate the use of JetBlack Safety cleaning systems as they change roles and employers.
We also have both the stations and booths available for a working demonstration in our Perth warehouse, and you can view many demonstration videos on our Youtube channel. Contact us if you'd like to organise a demonstration.
Do you hire out the booths?
Due to the size and cost of each JetBlack Safety booth, and packing requirements for transportation, we do not have a “for hire” service.
How often do we need to change the filters?
Cleaning stations
The stations require one puck filter per unit - each JetBlack Safety cleaning station arrives with a puck filter packed inside. Under normal operating conditions (not including extreme dusty environments and/or high daily use), the only maintenance the cleaning station requires is regular checks on the puck filter (recommended monthly) , and then the puck filter should be replaced every 3-4 months.
Cleaning booths
The booths require 4 filters to operate effectively - two in the extractor and two on the booth itself - one of each is supplied with the booth. Under normal operating conditions (not including extreme dusty environments and/or high daily use), filters should be checked monthly and changed every 3-4 months, with the exception of the main HEPA filter in the extractor (which should be changed every 12 months). See our video for a guide to JetBlack Safety booth filter maintenance.
What replacement parts are available for the JetBlack Safety cleaning station?
Dynamic Engineering Australia stocks the full range of replacement parts for the JetBlack Safety cleaning station (including filters), which can be quickly and easily dispatched from our Perth warehouse, including:
replacement hoses
replacement nozzles and handpieces
replacement motors
other parts if required
A parts list is available below.
What replacement parts are available for the JetBlack Safety cleaning booth?
Dynamic Engineering Australia stocks the full range of replacement parts for the JetBlack Safety cleaning booth, which can be quickly and easily dispatched from our Perth warehouse, including:
filters
booth parts
other parts if required
A parts list (filters) for the current booth model (BH05 and BH02 - C-Range) is available below.
Does a JetBlack Safety unit blow more dangerous particles around in the air?
The JetBlack Safety Personnel Cleaning Booth removes, extracts and collects dust and debris from employees’ dirty work clothes in a containment booth, and is local exhaust ventilation (LEV) compliant (UK). Inside the booth, a high volume of filtered air is delivered at low pressure which dislodges dust and fibres from the worker’s clothes. These are then drawn down and away from the booth occupant through a grille floor, by a vacuum effect created by an external blower. All removed materials are either collected in an H14 HEPA extractor, or can be vented directly into the workplace’s existing exhaust system.
The wall-mounted and portable personnel cleaning stations are not contained within a booth, and therefore will produce airborne dust during the removal of debris and contaminants. It is recommended users wear appropriate eye, ear and respiratory protection at all times whilst operating a JetBlack Safety Cleaning Station. It is also recommended that users implement suitable and adequate engineering controls for the release for hazardous airborne dust, and consider appropriate positioning of the cleaning station prior to use/installation.
Do JetBlack Safety products come with HEPA filters?
HEPA is an acronym for a “High Efficiency Particulate Air” filter. HEPA is a standard of filtration, not a product or material - the standards require that a very high percentage (99.97%) of all particulate of a certain size (sub-micron) is trapped within a filter to provide better air quality.
The two most common HEPA standards are H13 and H14:
H13 – requires that the air filter must remove from the air that passes through it, 99.95% (Europe) or 99.97% (ASME) of particles that have a size greater than or equal to 0.3 sub-micron
H14 – requires that the air filter must remove from the air that passes through it, 99.995% of particulates greater than or equal to 0.3 sub-microns
The JetBlack Safety cleaning booths come standard with HEPA (H14) filtration in their extractors, and optional HEPA puck filters can be used on the booth itself.
The cleaning stations are not a contained extraction solution, and therefor HEPA filtration is not recommended for these units.
Do the JetBlack Safety products have any certifications?
OSHA standards (US)
The JetBlack Safety cleaning stations meet OSHA standards for de-dusting and clean-down operations:
OSHA standard for output pressure:
Hand and portable powered tools and equipment, general (29CFR Part 1910.242 (b))
Reduction of Air Pressure below 30PSI for cleaning purposes (OSHA Instruction STD 01 - 13 - 001)
OSHA standard for noise:
The JetBlack Safety cleaning station's operating noise level is below 78dB(A) (please note – the manufacturer still recommends that ear protection is worn when operating a cleaning station)
OSHA standard for chip guarding:
Hand and portable powered tools and equipment, general (29CFR Part 1910.242 (b))
Reduction of Air Pressure below 30PSI for cleaning purposes (OSHA Instruction STD 01 - 13 - 001)
CE Declaration of Conformity (EU)
Please see ACF530 - CE Declaration of Conformity PDF download below.
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